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Social Media: It’s Time Marketers Start 6 Facebook Marketing Strategy

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Introduction:

After years of aimlessly chasing fans, it’s time marketers start driving real business results from Facebook. This requires building a Facebook page that has a clear focus and offers value to customers, leveraging the entire Facebook Social Media: It’s Time Marketers Start 6 Facebook Marketing Strategy 16tool kit, and integrating Facebook into a broader marketing strategy. To accomplish this, interactive marketers must be both an “oracle” who teaches their organization about Facebook and a “gatekeeper” who manages access to the platform. As marketers mature with the social network and Facebook increases its commitment to brands, together they will revolutionize the advertising industry.

Marketers haven’t cracked the Facebook code:

From toppling governments to inspiring award-winning films to bring long-lost family members together, Facebook is often the center of attention. And marketers are swarming to it like moths to a flame: 96 of the top 100 advertisers now use the site. Yet while millions of people have “liked” brand pages, most marketers fail to derive value from those relationships. In fact, engagement rates on brand pages are declining rather than increasing. The result? Believe it or not, most marketers don’t even see Facebook as their best option to drive audience engagement (see Figure 1). Marketers are failing to use the platform to its full potential because:

  • They lack focus. In their race to start a Facebook page, many marketers forgot an integral step: setting clear objectives. Now they’re left with Facebook pages that have no purpose other than collecting “likes.” This lack of objectives not only hurts from a business perspective but also means that fans don’t get any real value from liking the brand.
  • They don’t understand the platform. Facebook is unlike any platform marketers have ever seen — it’s like a miniature Internet with its own set of rules. EdgeRank, Facebook’s system for deciding which content appears in the newsfeed, is similar to search engine optimization (SEO) but requires a different kind of optimization. Facebook Ads are a cross between banners and paid search — and don’t quite follow the conventions of either. Marketers struggle not only to understand each of these pieces individually but also how they work together and how they’re evolving.
  • They don’t have the right resources in place. Facebook doesn’t cost as much in money as it does in manpower — but many marketing organizations don’t have appropriate manpower in place — the dedicated people or the content development and sharing processes needed to be successful.
  • They seek the wrong measurements. Marketers say that measuring return on investment (ROI) is their biggest challenge in social media, and measuring Facebook is no exception. Too many marketers ask “What is the value of a fan?” and not enough marketers understand their fans’ value in terms of loyalty and influence or Facebook’s impact on their business. Marketers won’t be able to prove value until they begin to ask the right questions.

Facebook Hasn’t Made Brands a Priority

Just as marketers have struggled to use Facebook properly, Facebook has struggled to help them succeed. In fact, for a company that relies on advertising revenues, Facebook hasn’t done much to make life easier for advertisers:

  1. It does not make content management easy. Marketing on Facebook requires a constant flow of content. Yet marketers aren’t set up to be publishers — and Facebook offers only limited options for managing multiple pages or handling multiple languages. Coca-Cola experienced this downside when Portuguese-language content accidentally appeared on its US page, inciting some users to respond with hate speech on a page that promotes happiness.

Social Media: It’s Time Marketers Start 6 Facebook Marketing Strategy 17

  1. It constantly changes the rules without warning. Facebook’s frequent and unilateral policy changes make it difficult for marketers to trust and invest in the platform. Just ask any pharmaceutical company: When Facebook recently removed the ability to disable user comments, it put the pharma companies at direct risk of violating government regulations and ultimately forced many to shutter their Facebook pages.
  2. It offers marketers limited data. Facebook is one of the only major websites that doesn’t allow third-party ad tags. Not only does that force marketers to rely on Facebook-provided data that one social analytics executive described as “lightweight,” but it means marketers can’t compare Facebook campaigns with other channels like search and banners or include them in attribution analysis. Without reliable, comparable data, brands can’t determine how important Facebook really is to their marketing mix.

Follow 4 Steps to Make Your Facebook Marketing Work:

Collecting fans without purpose isn’t enough; marketers must get serious about driving business results from Facebook. To do so, take four steps that will help you squeeze all of the possible value out of your Facebook program:

  1. Set clear objectives. If you don’t know what you want to achieve, you probably won’t achieve much at all. Define objectives that provide real value to your business.
  2. Build a page that provides value for your fans. Bring focus to your Facebook marketing by building a brand page that not only accomplishes your business objectives but also gives fans a reason to continually engage the brand.
  3. Use the full Facebook tool kit to increase reach and engagement. A brand page shouldn’t sit on its own. It’s imperative that you combine features such as ads, events, and apps along with your brand page to get the most out of the network.
  4. Integrate Facebook into your marketing mix. Facebook is not an island. It’s as important to integrate it with the rest of your marketing as with any other medium.

Set Clear Objectives

Start by rethinking what your Facebook page is going to accomplish for your business. Facebook’s versatility lets you choose from objectives that span almost every part of the marketing mix, including:

  1. Generating word of mouth. Facebook’s mission is to “give people the power to share” — and it has succeeded spectacularly. Over 4 billion “things” are shared every day, often related to products and brands. Facebook is the No. 1 site where consumers see social content about products and services, well ahead of any other social network. And according to Forrester’s Tech Marketing Navigator, the word of mouth generated on social networks plays a growing role in the purchase path for consumer technology products (see Figure 2).

Social Media: It’s Time Marketers Start 6 Facebook Marketing Strategy 18

  1. Driving people down the sales funnel. While it’s unlikely to replace dedicated direct marketing channels like Google AdWords, Facebook can drive some forms of direct response. John Deere uses Facebook content to tempt its half-million fans into a lead-generation site and reports that Facebook drives leads at a rate comparable to direct mail.

Social Media: It’s Time Marketers Start 6 Facebook Marketing Strategy 19

  1. Increasing loyalty. Facebook offers marketers a new way to engage their most loyal customers — and to get them to spread marketing messages. For instance, Tasti D-Lite allows fans to link their TastiRewards accounts to Facebook. Then every time they make a purchase, a customizable message is posted on their Facebook page.

Social Media: It’s Time Marketers Start 6 Facebook Marketing Strategy 20

  1. Helping your peers in product development or eBusiness. Savvy consumer product professionals are tapping Facebook for new ideas and to create new functionality. Starbucks created an application that allowed people to create their own Frappuccino online and then share with friends on Facebook. And Facebook has the potential to drive shared purchases. For instance, LiveNation’s Ticketmaster has integrated Facebook’s social graph into its interactive seating chart, allowing people to see where their friends are sitting and buy seats nearby.

Build a Page That Provides Value for Your Fans

Today’s brand pages are littered with a random mix of company news, promotions, advertising, and other content focused on what marketers want rather than what fans want. Carolyn Everson, VP of global marketing solutions at Facebook, says that the brands that succeed on Facebook are “the ones that give people a reason to be fans.” To provide value to the fans you should:

  1. Learn who your fans are and what they want. Facebook doesn’t provide much data on your fans, but there are ways of getting more information through opt-ins. EMI worked with campaign management platform Neolane to develop a Facebook app that collected opt-in customer information and then integrated it back into EMI’s customer database. Knowing who your fans are can help you determine not only how valuable they are as customers and influentials, but also what kind of content and engagement they’re looking for.
  2. Use Facebook data to dynamically optimize your content plan. While Facebook data is limited, dig through what’s available to learn how your community is responding to your posts. PageLever — an analytics tool that specializes in optimizing brand pages based on available Facebook data — pulls near real-time data from Facebook’s application
  3. programming interface (API) to help companies learn what content types are performing the best, which demographics are responding, and what time of day is optimal for posting. This data can then be used to create a dynamic content plan that gets the best response out of the community at any given point in time.
  4. Use apps to create a richer experience. A “like” allows fans to read and comment on your posts, but to create deeper engagement like games and contests you’ll need an application. For Valentine’s Day 2011, Target ran a contest called “The Super Love Sender” that let people vote on which charity would receive $1 million from the brand. Target’s Facebook app allowed fans to send friends personalized valentines and get real-time updates on which charity was in the lead.
  5. Keep your community active — even in down cycles. Your Facebook page is not a campaign, it’s a community of people who have raised their hands as brand advocates. As Scott Weisbrod, VP of strategy at Blast Radius told us, “Facebook allows for a more meaningful relationship than search or email. It’s important to build a content plan and calendar not only for your big campaign pushes but also during the down cycles when you’re not doing campaigns.”

Integrate Facebook into Your Marketing Mix

Facebook is too often treated as an isolated asset rather than an integrated part of the marketing mix — creating inconsistency in both the marketing plan and with the end-user. To integrate it interactive marketers should:

  1. Incorporate Facebook’s social graph into your existing web properties. Facebook makes it easy for you to bring its massive sharing network to your website, creating additional reach and interaction with your content and experiences. Toymaker Step2 built a Facebook Connect login into its site so customers could repost their product reviews on Facebook as well. The results: The amount of traffic it got from Facebook grew 135%, and the revenue from that traffic grew 300%.
  2. Make Facebook promotions the foundation of broader campaigns. Chances are that your broader campaigns will create at least some conversation on Facebook; by making Facebook the center of that campaign you can incite both conversation and participation. Corona’s “the most liked beer in America” campaign featured the faces of its Facebook fans on a billboard in Times Square — both creating reach (signs in Times Square typically get 1.5 million impressions per day) and driving 200,000 new “likes” for the brand.
  3. Use Facebook data to make other marketing programs more effective. While Facebook makes it hard to learn who your users are, it’s relatively easy to track their actions — and use that information to improve the rest of your marketing programs. For instance, customer relationship management (CRM) vendor Merkle can connect Facebook fans to existing CRM data. And marketers should work with vendors like DataXu, a demand-side media buying company, which now includes data from Facebook campaigns in its display media optimization algorithms.

The leading performance media platform for agencies, Social Media Marketing Services helps agency marketers buy, track, manage, optimize, retarget, and report on media across all channels—including search, display, and social media.

Dynamic Buzz provides the social media management for agencies buying ads on any online channel, helping them handle all tasks associated with performance advertising within an integrated platform.

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How Is Blockchain Revamping Data Security & Immutability?

Blockchain technology, a decentralized ledger system enabling secure and tamper-proof transactions between peers without intermediaries, is gaining prominence. Businesses can use it to eliminate the need for third parties, improve data security, and prevent data theft and fraud. Blockchain has applications beyond cryptocurrency, including voting, land registry, and financial contracts. Even though complex, its use benefits industries like banking and healthcare by creating immutable records, negating fraud, tracking data origin, and improving transparency.

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How Is Blockchain Revamping Data Security & Immutability? 26

There’s a topic gathering momentum over the last few years – how to protect data better. With the recent release of Bitcoin, we’ve seen new types of security methods like blockchain become more popular and available. This article teaches what blockchain is and how it might make your data more secure than ever before. What is Blockchain?

First, it’s essential to know what blockchain is. The most basic definition of blockchain technologies is a distributed ledger system that allows transactions between peers without intermediaries. Put in simple terms. Blockchains are decentralized systems that will enable users to verify and record transactions securely and transparently.

Blockchain Security
Digital background depicting innovative technologies in security systems, data protection, Internet technologies

Blockchain’s decentralized nature enables peer-to-peer (P2P) payments through their use of cryptography to ensure data integrity and security. This encryption process means each transaction sent on the blockchain will be verified by multiple network members rather than a single entity like a bank. 

Blockchain Potential.

Blockchain technology has many potential applications beyond cryptocurrency, including voting, land registry, financial contracts and settlements, and intellectual property. Many online agencies use blockchain technology, such as Incrementors Online Reputation Management services, to help manage and maintain your online reputation by managing online conversations. If you can provide your customers with the exact thing that they are searching for, this thing would boost user engagement on your website. 

These uses require trust in the system; however, blockchain can provide security and transparency without third-party intermediaries.

How Is Blockchain Revamping Data Security & Immutability? 27
How Is Blockchain Revamping Data Security & Immutability? 49

How Does Blockchain Solve Problems?

The blockchain is a distributed database that allows for secure and tamper-proof transactions. By using the blockchain, businesses can improve data security by eliminating the need for a central repository. Additionally, the blockchain can help to prevent data theft and fraud. How Private is Blockchain? Blockchain is a distributed ledger that can be accessed by anyone with the right software but does not leave any personal information behind.

Blockchain for Business. How do you use blockchain in your business? This article will help you understand how blockchain works and what kinds of benefits it can bring to your business. You will also learn how IBM uses blockchain technology and how companies like Walmart, Cisco, BMW, and others use it today.

Blockchain in Banking: A New Global Revolution. Blockchain can be the most important invention since the Internet itself was created almost 20 years ago, but so far, few people have heard of it because nobody has understood it exactly.

How does blockchain work in simple-to-understand terms?

Blockchain is a disruption to data security. In short, a blockchain is a distributed database that allows for secure, tamper-proof transactions. In addition, it uses a peer-to-peer network to manage information. As a result, it is difficult for hackers to steal data or make fraudulent transactions.

One of the key benefits of blockchain is that it eliminates the need for a middleman, which means that data can be securely transferred between parties without a third party, such as a bank or an insurance company, in turn eliminating potential fraud and making it easier for businesses to operate transparently.

A few companies are already using blockchain in their operations. For example, HSBC uses it to track diamonds and other precious stones. Microsoft is using it to manage its Azure cloud services. And Sweden’s land registry is using it to manage property titles.

There are still some kinks to be worked out with blockchain technology, but its potential benefits are clear. For example, it could help revitalize data security by eliminating the need for third parties and making transactions more secure.

What are the Advantages of a Blockchain?

Blockchain technology is revamping data security and has a lot of advantages:

  1. It is decentralized, so it is not subject to any single point of failure.
  2. Blockchain creates an immutable record of transactions that anyone can verify.
  3. Blockchain makes it resistant to fraud and other cyberattacks.

Another advantage of blockchain is that it allows for tamper-proofing and tracking the origin of data. Blockchain prevents data from being altered or stolen in transit or after it’s been stored. The distributed nature of blockchain also makes it difficult for someone to hack into a system and access sensitive information.

Overall, blockchain technology has many advantages when it comes to data security. It is decentralized, immune to fraud, and can track data origin. Blockchain’s only shortcoming is that it can be challenging to understand and use, but it’s currently worth the effort. Using Blockchain Technology

How Is Blockchain Revamping Data Security & Immutability? 28
How Is Blockchain Revamping Data Security & Immutability? 50

How does Blockchain Decentralize Data Security?

Blockchain is a secure and transparent digital ledger of all cryptocurrency transactions. It uses a distributed computing algorithm to record and manage transactions without the need for a third party. As a result, blockchain eliminates the need for a central authority, such as a bank, to administer and verify transactions. As a result, blockchain makes it an ideal solution for tracking data security.

The benefits of using blockchain for data security are manifold. First, it provides an immutable record of all transactions. Blockchain eliminates the risk of fraud or tampering. Furthermore, because blockchain is decentralized, it is difficult for anyone to hack into the system. Blockchain prevents hackers from stealing valuable data or blackmailing companies into doing their bidding.

Blockchain can also be used to create tamper-proof records of identity management and other sensitive data. Blockchain allows companies to ensure that data is only accessed by authorized individuals and prevents criminals from accessing personal information. Online marketing agencies such as Incrementors’ link-building strategies do not only increase your referral traffic, but their professional link builders will help you to build relationships with high authority domains as well. In addition, blockchain can be used in the healthcare industry to keep track of medical records. 

As a result, medical professionals will not be able to change or manipulate patient files, and patients will be able to share their medical history with other physicians without fear of repercussions.

Conclusion

Blockchain is revolutionizing data security. It can make it much more difficult for hackers to steal or corrupt information. This article will explain what blockchain is and how it works. I’ll also discuss how it is being used to improve data security. If you’re interested in learning more about blockchain and its potential benefits for your business, read on!

Author BIO

Shiv Gupta is the Founder and Head of Growth at Incrementors. Incrementors is an Award-Winning Digital Marketing Agency that helps clients grow their business online by generating more traffic, leads, and sales. Incrementors specializes in providing customized, tailored online marketing solutions highly specific to the needs of the clients.

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Backlink Removal Method: an effective way to rejuvenate lost Google SERP

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Remove Backlinks

Backlink Removal Method: an effective way to rejuvenate lost Google SERP

SEOs are now revolving around various link builds; inbound links are used to make a website unique and stand on page one of Google SERP. Today, it is the SEO-optimized internet, so more than ninety-five percent of SEOs and webmasters are looking for unique and high-quality backlinks. You will not be able to gain popularity and may find difficulties in expanding the business through Internet marketing.

It seems that Google has strategically placed its move against ever-increasing “spammed backlinks” by updating Google services to a new version, “Google Penguin.” Most of the website owners were surprised to get this update on the 24th of April 2012. Furthermore, the 13 Panda update had a more wrecking effect on their first-page show-ups. Since then, webmasters have been getting notifications from Webmasters Tools regarding link removal because their websites have abnormal backlinks.

Many webmasters and website owners are concerned with getting to the first page of Google’s “Search Engine Result Page” (SERP) so that their website is noticed at first glance. For this, many SEO techniques are implemented, like backlinking of anchor text, article submissions, forum posting, and guest posts. Of these due to the strict updates and smart tools of Google, many of the backlinks are traced as fake, spam, or even false. These backlinks need to be removed quickly so that you again come on the Goggle’s page one of SERP. But unluckily, this is not as easy a task as it appears at first sight.

The Penguin update of Google affected almost 3.1 % of the search results. It was a major move by Google to remove any of the Spam sites that are affecting SERP. The main consideration was the abnormal backlinks and they were traced off and rectified out of the system, leading to the dropdown of ranking of many sites overnight. It is really good that several steps can help the drowning SERP rank to get up once again if the unwanted and abnormal backlinks are removed or do not point out the company or website in any way.

Quick and efficient backlink removal techniques

The first step toward backlink removal is to find all of the abnormal backlinks and enlist them. You can take the help of the popular backlink tracing tools that can give you various parameters like URL, post details, anchor text, etc. These tools include SemRush, Webmaster Tools Links, Majestic Site Explorer, and SEOMoz Open Site Explorer. Once you get the list and URLs of these backlinks, you can work to remove the suspicious backlinks to get things back to normal. For getting the suspicious ones, you see the useless pages and various directories where there are fully paid links, or they are of little value.

When you have traced and enlisted the backlinks to be removed, you can use the following easy-to-implement methods for reviving your SERP rank.

Ask the editor to take down your backlinks: it is the first of all the methods you should try for backlink removal. Most of the editors do not delay this, even though they are happy to rectify the abnormality in the functioning of your site.

You must keep in mind the things that need to be provided to the editor in your mail, like the anchor text and the place where those links are present, so that only the suspicious link is removed, not the useful ones.

If the Editor nods, tell him to make them NoFollow: in some instances, editors nod to remove the backlinks or demand you to pay for this, and you are short of funds, then simply ask them to make all the backlinks “NoFollow.” The best thing about NoFollow is that they are not considered for the SERP rankings while analyzed by Google bots.

Contacting article writer or the employee: The back linking is performed by an article writer or a company, who posts and adds links to your website in their articles while uploading them on various websites, blog posts, word press pages, and guest posts. Contact them and ask them to remove suspicious backlinks by logging in to their accounts.

Adopting good backlink removal service: with improved SEO techniques, it is possible to trace and remove backlinks with the help of good and precise backlink removal services. They will charge you reasonably for the work that has to be performed, so you don’t need to perform it yourself.

Once you have confirmed that all of the backlinks are successfully removed or made NoFollow, you are required to contact Google with a “reconsideration request.” Once they have confirmed, your site will be released, and you will be back on the Google page for one SERP run.

Other SEO tools:

Rank Math: This popular SEO plugin now includes AI tools like a meta title and description generator, a topic research tool, and a content editor. Its Content AI tool, integrated into the Block Editor, suggests related keywords, FAQ sections, and links based on your primary keyword.

Outranking: Outranking’s AI-assisted writing tool helps create SEO-friendly content fitting your brand’s voice and style. It also offers outline optimization based on user intent and competitor analysis to help you outrank them.

Squirly Products like Squirly SEO

SEO Checker and Auditor

But by far, the tool I use and recommend is SEMRUSH here are just some of the things they can help you with

Building Links to Help Your Website

Getting other websites to link back to your site is really important if you want good search engine rankings. The company Semrush has some neat tools to make it easier to get and manage links. I’m going to share tips they gave on the top 10 “moves” for link building.

#1 Check for New Links

You’ll want to log in and see if you got any new links about once every week or two. Seeing new links shows your marketing is working!

#2 Get Back Lost Links

Sometimes, links you have to get deleted if the other website changes its content. Try reaching out to those sites to ask them to put your link back.

#3 Spy on Competitors’ Links

No clue who to ask for links? Check out what sites your competitor websites have links from for good ideas.

#4 See What Content Attracts Links

Look what pages on competitors’ sites get a ton of links to them. That can spark ideas on what content to make that could get you links, too.

#5 Check Your Link Network

Use Semrush‘s cool interactive network map to see all the sites linking to you and make sure there are no sketchy or risky links.

#6 Set Up Redirects

If an old content page that has links gets deleted, set up a redirect so you don’t lose that link juice!

#7 Check Anchor Text

Make sure your anchor texts, the clickable words in links, aren’t overusing keyword terms. That’s a red flag to Google.

#8 Audit Link Quality

Keep checking regularly that none of your backlinks are from shady sites or could risk a penalty from Google.

#9 Get Link Notifications

Have Semrush automatically email if there are big changes or new risky links found.

#10 Automate Link Prospects

Use their Link Building Tool to automatically find possible sites to reach out to for links based on your keywords and competitors. Then, track your outreach progress.

Please leave your comments and suggestions in the comment section below. It will be helpful to update this write-up with useful suggestions to make it more comprehensive.

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How to Increase Awareness and Generate Leads with Local SEO

The rise of Local SEO has made it easier for businesses to increase brand awareness and generate leads through search engines like Google, Yahoo, and Bing. Unlike conventional searches, local ones include a “where” component such as an address or city. Search engines are now prioritizing local businesses in these searches, providing opportunities for those businesses to reach a larger audience. Plus, investing in local search rankings doesn’t require a large financial investment, making it a cost-effective marketing tool. The Google Places feature is the primary tool for local search marketing on the web and is largely free. Bing and Yahoo also offer local business listings. Business websites should be optimized for geo-targeted keywords.

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How to Increase Awareness and Generate Leads with Local SEO 31

Introduction

Your business has powerful partners that are working hard to help you increase brand awareness and generate new leads. Are you taking advantage of Google, Yahoo, and Bing’s new focus on Local SEO?

How to Increase Awareness and Generate Leads with Local SEO 32

What is Local vs. Conventional Search?

Local search queries differ from conventional searches in that you are adding a “where” component, such as an address, a city, or a zipcode, to the “what” component (keyword, product, service, etc) that you are looking for. For years, these searches have often been dominated by national competitors: large directory sites with thousands of pages and other non-local SEO powerhouses. Now, the game has changed, and search engines want to feature your local business, your products, and your services.

How to Increase Awareness and Generate Leads with Local SEO 33

Those companies without a local presence are finding it harder and harder to compete for these valuable search queries – searches that are increasingly being performed from smartphones and other mobile devices by consumers who are immediately looking to make a purchase.

Why the focus on Local SEO?

Consumers have always been in need of local products and services. What’s changed is their behavior and the tools they use to perform local searches. Traditionally, local directories like the Yellow Pages, along with newspapers and local magazines, supplied this information, but the digital age has changed all that. Computers and search engines have replaced the Yellow Pages and increasingly, smartphones and other mobile devices are your computers. When was the last time you picked up a copy of the Yellow Pages to order food or look for a local service or product?

What’s currently happening online is that many sites are battling the search engines for your local attention. While Google is still dominant (and has been since rolling out Google Maps in 2004), the landscape has changed: in addition to Yahoo! and Bing, many new local options like FourSquare, Yelp, Merchant Circle, and Urban Spoon are giving consumers what they want – reviews and feedback on local merchants and their services or products.

All of this focus on local search means that now is the perfect time to roll out a local SEO strategy and grow your business.

How to Increase Awareness and Generate Leads with Local SEO 34

Cost a Concern? Local SEO is Budget Friendly

It is possible to achieve great local search rankings without a large SEO investment – as long as you are willing to invest the time. Local business listings, when optimized, can quickly achieve first-page exposure and will outperform expensive, traditional advertising.

Study after study illustrates that organic search traffic converts at a higher rate than most other marketing channels. Consumers are actively seeking you out – this makes search marketing much more effective than traditional “interruption” marketing.

The Great Equalizer

Google’s focus on local businesses has resulted in a dramatic change in search results compared to the past. Geo-targeted searches return Google Maps listings that level the playing field for small businesses that have one huge edge over national competitors: a local address.

How to Increase Awareness and Generate Leads with Local SEO 35Without that all-important street address, it makes little difference how much money these companies throw at SEO. You can rank well and get in front of potential customers when and where they are shopping. This makes local search one of your most powerful tools for building brand awareness and establishing credibility and authority.

There’s an App for That – Local and Mobile

Whether you’re an iPhone, Droid, or Blackberry user, one thing is clear– the user experience on mobile puts everything at your fingertips. Apps that tie into Google Maps or other local listings will often eliminate search listings altogether and only pull from these niche listings. Your business details, reviews, and driving directions are at your customers’ fingertips, and the only way you miss out is if you aren’t listed locally.

How to Increase Awareness and Generate Leads with Local SEO 36

Local Search and Google

Google Local Success Starts with Google Places

Google Places is the #1 place for local search marketing on the Web, and it’s largely free. Google Places gives your business visibility to potential customers even if you don’t have a website. More than likely, you have seen Google Places listings recently when you have searched for services or products in a specific city. People performing these types of searchers are HOT buyers and they want to buy locally. Google realized this and has slowly transitioned Google Places into a powerful tool for local search.

Keep in Mind that Google Places is not a Directory

Google Places displays listings as ranked by a mathematical formula (algorithm). So, your business may not always appear on the same keyword search in the same order or even in the same category day-to-day. Google states that:

  • “Changes are automated and impartial.”
  • “Having a correct, comprehensive, and up-to-date listing is the most effective way to ensure the best possible ranking.”
  • “Google Maps ranks business listings based on their relevance to the search terms entered, along with geographic distance (where indicated) and other factors. Sometimes our search technology decides that a business that’s farther away from your location is more likely to have what you’re looking for than a business that’s closer.”
  • “Google Maps and Google Places are a free service, so there’s no way to request or pay for a better ranking. We also can’t provide additional details about our ranking algorithm. We do our best to keep the details of the algorithm confidential in order to make the ranking system as fair as possible for everyone.”

How to Increase Awareness and Generate Leads with Local SEO 37

The Evolution of Google Places

In September 2004, Google launched its “Google Local” business listings with maps. “Google Maps,” a more extended mapping feature, was launched in April 2005, featuring “satellite view” and directions, and quickly that was merged together to form “Google Places.”

How to Increase Awareness and Generate Leads with Local SEO 38

Integration with Organic Search Listings

For many years, Google Places listings have dominated local search results and you are probably very familiar with the “7-pack” search results, which display a local map and the top 7 local businesses corresponding to your keyword query. These results frustrated many companies’ local SEO efforts because they pushed companies with great organic search ranks far down page 1 (best case) and onto the second page (worst case).

Enter the “0-Pack”

November 2010 ushered in a dramatic new look and feel for many local search results, one which integrated the “7 pack” results with their corresponding organic search results.

This new look can now be found in many markets, as can the traditional 7-pack results, which don’t appear to be phasing out entirely.

What You Need to Know: The Zero-pack emphasizes the importance of optimizing both your Google Places listing as well as your organic listing – local companies with a focus on each seem to have the edge right now. Here’s a snapshot of this new look:

As you can see, Google’s new layout gives businesses significantly more exposure than the 7-pack layout. Plus, the new results take up more real estate, which further spotlights the 3-4 optimized listings that rank near the top.

So how do you ensure that top ranking? Let’s discuss that now.

Building a Powerful Google Places Listing

Listen to Google. Google provides you with concise directions on how to build your business’s places page. Before you begin, there are a few things you should understand that will help ensure that Google Places is having maximum Local SEO impact.

Consistency – Conventional SEO puts a high premium on having the proper keywords in place…for good reason. Google Places does give you plenty of opportunities to tell visitors what search terms your business relates to but you also need to ensure that your business information is consistent with the contact information (address, phone, URL, etc) found on your primary domain AND any citation sites. Google needs to be able to trust you, and when they see consistent business information across multiple sources, it helps.

Completion – Complete your Google Places listing. So many businesses go halfway and provide the bare minimum, but a thorough, complete Google Places listing will rank better and provide a stronger user experience. This means photos, videos, and coupons – Google allows you to include a lot of information, and remember: It’s ALL FREE.

Citations – To Google, citations equate to trust in the same way backlinks do. Citations are loosely defined as a link from an authoritative source or directory, review site, or local pages directory. Citation links help establish trust with Google through the validation of business information. Be sure that all citations accurately represent your business address, phone, URL, and other pertinent information (as mentioned above in the category section).

Note: Be sure to check out our citation source list in the conclusion section

Here is a quick rundown of what an effective Google Places listing entails:

Business Name

  • Represent your business in the exact same way that it appears offline.
  • Save taglines, phone numbers, or URLs for their appropriate place. Inclusion here might appear as an attempt to manipulate results.

Business Location

The location appears to play a key role in the places algorithm. Follow these guidelines carefully:

  • Use the exact same street-level address that you should have listed in the footer section of your website. Consistency is key.
  • Keep in mind that this needs to be a physical address, not a P.O. Box.
  • One is listing per physical business location – even if you operate in a larger service area. Don’t worry – you can designate your service areas separately.
  • Do you have multiple specialties in the same office? Create a listing for your offices and a separate listing for each practitioner. According to Google’s standards, this should not appear manipulative.
  • Remember, this is about trust and consistency across many different information sources; if your address is somewhat rural or miles away from a city’s “epicenter” zip code, you might be tempted to list just the city name.
  • Multiple business locations? Create listings for each!

Website and Phone

  • Provide a phone number that connects to your individual business location as directly as possible, and provide one website that represents your individual business location.
  • Your phone number SHOULD be a local number for maximum impact.
  • Also, know that you should not select the “verify listing by phone” option if you use an automated phone system. Google’s system can only provide your verification PIN to a live person or voicemail.

Categories

Here is where your keywords will come into play.

  • Keep in mind that Google Places categories should say what your business IS, not what it does. For example, If you are a law firm, that is your category. Not “personal injury attorney.”
  • Google will provide category suggestions – you can override these and create your own, but the inclusion of location keywords will appear as an attempt to manipulate the listings.
  • Get as specific as you can within categories. Say you have a book store; try to choose a specific category like “college books store, “comic books,” “used book store,” “new books,” or “rare and antique books.”
  • Also, check and correct listings for your business on citation sites such as YellowPages.com and SuperPages.com because Google aggregates information about your business from another website to determine under what categories and for what keywords your Google Places business listing appears.

Advanced Tips – Reviews

Customer reviews will usually appear with your Google business listing. It’s smart to have customers and colleagues create Google Maps reviews for your business.

Positive reviews are a powerful motivating factor for Google users deciding which business to buy from. First, your reviewer must locate your business in Google Maps, click “More info,” and then click “Write a review,” then write the review, choose a rating, and click “Save.”

Important note: They must be logged into their Google Account to write a review. If they’re not logged in they’ll be prompted to either sign in or create a Google Account. Their Google Account nickname will appear next to the review.

Google also pulls reviews in from 3rd party resources – this means those reviews can create incredible exposure for your brand. This can be a double-edged sword, though and many businesses have experienced problems with inaccurate or unjustified negative reviews.

Google advises, “If you’re concerned about a review that was submitted through Google Maps, click the Flag as inappropriate link found under the review and submit a report. If we find that the review is in violation of our Google Maps policies, we’ll remove it. Some reviews found on Maps listings are created on third-party websites such as Yelp, CitySearch, Yahoo, and Trip Advisor. If you feel that a review from a third-party site is inaccurate, you would have to express your concerns to the webmaster of the site where the review was posted. If the review is removed from the third-party website, the change will also be reflected on Google.”

How to Increase Awareness and Generate Leads with Local SEO 39

Yahoo and Bing Local

Yahoo Local (only available in the U.S.)

Much like Google Places, Yahoo offers a thorough local business listing that is tied directly into their search engine. Unlike Google, Yahoo’s local listings are not tied to a local area map.

How to Increase Awareness and Generate Leads with Local SEO 40If you are using Yahoo for local searches in the U.S., it is likely that you will see local directory results. Unlike Google, Yahoo offers a free basic listing but withholds many extended features for their “enhanced” listings which cost $9.95/mo.

The free basic listing is limited to the following:

  • Contact information: phone, website, address
  • Hours of operation
  • Products or Services

Enhanced listings include the above plus:

  • Your logo and tagline
  • Up to 10 company photos
  • Detailed business description

Like Google, Yahoo integrates reviews from many different social networks and includes them in your local listing under a tab entitled “web reviews.” Yahoo also indexes review content, which makes keyword-friendly reviews a powerful ally – review content alone can literally help position you above your competition when local search results are returned. Be sure to create or claim your Yahoo local listing – oftentimes, the traffic here will convert very well. Yes, the volume pales in comparison to Google in most markets, but it’s still a great free resource for your business.

Bing Local

Bing’s local listings now run through the Bing Business Portal and are tied to a map feature that is very similar to Google Maps. Bing’s search volume has grown, and many customers prefer Bing exclusively… registering with Bing’s Business Portal will ensure that you are capturing the attention of these non-Google web prospects.

Within the Business Portal, you can:

  • Claim, create, verify, and manage local business listings
  • Identify key search categories where you want your listing to appear
  • Customize listings with enhanced details such as logos, photos, and more
  • Create a mobile Website (and free QR Code) so customers can learn about your business on their mobile devices
  • Create a custom menu (restaurants and bars) for inclusion on a mobile menu
  • Create Deals (coupons) and promote them for free on Bing (both PC and Mobile) and Facebook

Bing’s listings also include testimonials and reviews from 3rd party sites like citysearch.com and Yelp. Make these reviews a high priority. Don’t be afraid to ask for them! Trust and credibility are key components to your online success. The popularity of Yelp and other aggregator sites means that one positive review can carry significant weight across many different sites.

Note: The mobile website offering makes the Bing offering a great resource – one that you will want to take advantage of to round out your local SEO strategy.

Your Website

While local listings on various search engines have been emphasized, it is important to highlight that your business website needs to be optimized for your geo-targeted keywords. Standard SEO practices apply here, and try to include your city or regional keywords in:

  • Your URL
  • Page Titles
  • Meta Description
  • H1 and H2 tags
  • Throughout your site content

Refrain from keyword stuffing

Google hates it, and so do your site visitors. It’s easy enough to convey to both your readership and the search engines what your various pages are about without entering “black hat” SEO territory.

Are you blogging?

Blogging is a great way to increase your local ranking. It is easy for local businesses to include geo-specific keywords in posts about current events, local government policies, or business interests. You can even add these keywords to your tags and create categories. Again, just make sure that you are writing FOR YOUR READERS and not causing harm by adding blog posts or categories that are geo-targeted but confusing.

Link Building Locally

Local link-building opportunities abound – as long as you know how to find local sites. Here are some of the most obvious ways to build links locally:

How to Increase Awareness and Generate Leads with Local SEO 41

1. Use Social Media – Twitter, Facebook, and LinkedIn communities will help you network and find likeminded people who would be willing to link to your site

2. Associations and Organization – are you a member of the Chamber of Commerce? Better Business Bureau? Local organizations like these will link back to your site and help search engines trust you as a local authority site. Don’t stop there – can you think of other local groups you are affiliated with? Credentialed by?

3. Query Local Blogs and Websites – you might live in an area populated by great local sites and blogs that you can tap into. Links from these sites establish the local trust that the search engines look for, so comment with links, offer to guest post, or request a link for a valuable “local resource.” To find sites like this, simply search for:

  • Your City + “Blog” or “News”
  • Your Zip Code + “Blog” or “News”

4. Directories – finding local directories should also be easy. Use search queries such as:

  • Your City + “Directory “
  • Your Zip Code + “Directory “
  • Your Neighborhood + “Directory “

You can even do a statewide query for directories like this – you get the picture.

This is not meant to be an exhaustive link-building list but a local complement to the conventional SEO that you are engaging in. Remember – content is KING! Writing valuable content will build credibility locally and not only attract Google, Yahoo and Bing but will also elevate your status as an expert with potential customers.

Congruency is Key

It’s vital that you maintain consistency in how you describe your company and list your address and other company-specific information. Your website should include your company contact information in your footer – so that the local listings that you have worked hard to build can recognize your business. The biggest reward here will be when your site and places listing populate in Google’s new “O-pack” local listings.

Conclusion and Additional Resources

By now, you should have clarity on the importance of local SEO to your business. If you are targeting customers regionally, it is in your best interest to implement a local search strategy to ensure that they find you when and where they are shopping. Most resources are free. Others are very budget-friendly, and this makes for a high ROI activity.

Start with Google Places – it will have the most impact and, as mentioned, will help your organic search efforts for dual impact. Expand from there and focus intently on getting as many citations as possible. Not only will they drive targeted traffic to your site, but they build much-needed trust.

Last but not least – Measure your strategy’s effectiveness by carefully annotating updates and new listing creations in your analytics program and measuring traffic and conversion increases. Your metrics won’t lie to you – your local SEO strategy should include many new listings, so it’s important to see which ones best suit your particular niche.

Local Citations – Here is a list of some of our favorite local citations:

1. Yelp – www.yelp.com

2. Foursquare – www.foursquare.com

3. Merchant Circle – www.merchantcircle.com

4. Judy’s Book – www.judysbook.com

5. Dex Knows – www.dexknows.com

6. Local.com – www.local.com

7. City Search – www.citysearch.com

8. Insider Pages – www.insiderpages.com

Author bio

Jamie Noel is a Marketing Manager and Internet Strategist at Ebranbz. This company specializes in SEO, pay-per-click management, social media optimization, and affiliate management. He enjoys writing about SEO, social media, web development, and IT technologies. He will give support to SEO Resellers. Follow Tari and Ebrandz on Google+, Pinterest, and Twitter to learn more!

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